Cancellations and transfers
A deposit is required at time of booking worth 20% of the total treatment cost. All deposits are non-refundable, You are able to re-book your appointment within 6 months from the existing booking date for this to be transferable –
This must be done with a minimum of 24 hours’ notice of your existing booking.
We reserve the right to cancel your appointment with immediate effect as a result of abusive behaviour towards staff, any deposits will remain non-refundable.
Medical
Please inform your therapist of any medical condition including pregnancy prior to booking as some treatments may not be appropriate for you. All clients are required to fill in a consultation form before proceeding with your treatment. Patch testing is required for clients who have never had an eyelash tinting.
Parking and congestion charge’s
It is the customers duty to advise parking locations and cost, Parking and congestion zones are to be paid by the customer
Price Alteration
We reserve the right to alter prices without prior notice.
Personal Data
Personal details taken from clients during consultation procedures will be kept safe and in the strictest confidence. We would, on occasion like to send you details of special promotions. If you would rather not receive these please let us know
If you would like to leave any feedback please email me @ maria@trendybeauty.co.uk all feedback is welcome and we take pride in our customers, after all you are what it’s all about.